Welcome to outpatients

People access Wirral Hospice St John’s outpatients services following a Specialist Palliative Care Referral from their GP, community nurse or other medical consultant.

• Once referred, patients are sent an appointment letter and a follow-up phone call to confirm their attendance
• An initial Outpatients appointment will involve a patient meeting with a specialist consultant where they will take part in a thorough medical assessment
• Advice regarding the best ongoing medical, nursing and other personalised physical and emotional support needs will be offered
• Partners, or sometimes another family member, a friend, or other carer, can attend outpatients appointments with their loved ones
• Patients can discuss anything which is concerning them and, with patients’ permission, so can their relatives and other carers
• Sometimes further hospice or other community care is recommended, designed to wholly support a patient’s individual needs (for instance you may be referred to our Wellbeing Centre)
• Further appointments as necessary are arranged directly with the patient

Wirral Hospice St John’s is committed to care and support of the highest standards.

For any question you may have regarding outpatient services please feel free to call us on 0151 482 8989 (Monday-Friday, 9am – 5pm)

If you are deaf , have hearing loss or tinnitus, please let us know, we do have an hearing induction loop facility and/or a portable hearing device (Roger Pen).

Car parking / drop-offs for outpatients

• Patients will be given parking information with their appointmemt letters.
• Family members / carers / taxi drivers can drop-off patients in car park 1 (this is directly outside the outpatients reception).
• Wirral University Teaching Hospital (WUTH) have introduced NEW parking eye cameras on the whole hospital site and removed all the barriers. Car parks that previously were used by staff AND visitors have now been changed. Please DO NOT PARK in the car park that was previously lettered ‘K’ as this is now a staff-only car park and you may face a £70 fine if you go in here. Please see the PDFs below for more information:

PDF: Map of parking at WUTH’s Clatterbridge site