Wirral Palliative Care Services & Advice Line

Advice Line: specialist advice can be accessed 24/7 in Wirral through one central number 0151 343 9529
Please scroll down the page to read more info about the advice line.

Palliative Care Services
Services are delivered across the Wirral by a number of organisations:

Wirral Hospice St John’s
Wirral Community Health and Care NHS Foundation Trust (WCHC)
Wirral University Teaching Hospital NHS Foundation Trust (WUTH)
Claire House Children’s Hospice

 
The four organisations have jointly-developed a leaflet, which explains the services each organisation provides across the Wirral for adults, children, teenagers and young adults.

Palliative Care Services across Wirral (standard read)
Palliative Care Services across Wirral (easier read)

Another joint publication is called what to expect when someone is in their last days of life (standard read)

Advice Line
Specialist advice can be accessed 24/7 in Wirral through one central number of: 0151 343 9529.

After calling the number there will be four options to direct the caller:

Option 1. Family member or carer seeking any advice
Option 2. Professional seeking advice about someone you are caring for
Option 3. Professional calling from or about someone in a Care Home requiring the End-of Life Team
Option 4. Professional calling about someone aged 18-25 for advice from Claire House End of Life Teenage and Young Adult Service

Please be aware that the person taking the call will only be able to give advice based on the information provided by the caller and any electronic records available to them at the time.

If you have any difficulties in accessing the advice line, or concerns about the quality of advice or responsiveness of the service please contact either:

Charlotte Botes charlotte.botes@nhs.net Community Specialist Palliative Care Manager WCHC.

Or

Christine Sutcliffe christines@wirralhospice.org Director of Clinical Services, Wirral Hospice St John’s.