Governance Support Admin Volunteer/s

Department: Governance & Facilities Management
Days & Frequency: Mon to Thu – 10-1pm or 1-3pm

Overview of role:

To provide administrative support to the Governance and Facilities management services, ensuring accurate record keeping and timely input of information across various Computer based systems.

Activities you will be involved in:

• Supporting the implementation of digital systems in both governance, facilities and other support service areas of the hospice.
• Quality data collection and data entry.
• Improving the quality and effectiveness of hospice support services.
• Supporting the health, safety and wellbeing of our patients and our workforce.
• Maintaining and developing the use of our electronic governance system, Vantage.

What we are looking for:

• Able to work as part of a team or on own initiative with flexibility.
• Good IT skills and competent in use of Office 365 systems, such as OneDrive word, excel and outlook.
• Good communication and numeracy skills.
• High level accuracy and attention to detail.
• Able to communicate effectively and efficiently in a busy office environment.
• Compassionate, calm, confident, friendly and approachable, with good customer service skills.
• Understanding of confidentiality and respectful of boundaries.

Time commitment:

• We are looking for volunteers able to commit to a minimum of one half day shift per week.

Anything else you need to know:

• Voluntary post subject to disclosure at standard level through DBS.
• Volunteers are required to maintain confidentiality around patient and hospice information.
• We welcome volunteers aged 16 and above.
• Training will be provided.

Interested in this or other volunteer roles we might have?

We always convey a HUGE THANK YOU to our amazing volunteers, without whom the hospice would struggle to operate.

In normal times they are simply ‘here’ for us, at the hospice and in our Wirral Community. They’re part of the hospice family, they are, very often in fact, the ‘face’ of the hospice.

Our hospice heroes support us in so many ways; from patient and family support; to catering support; to office support; in our charity shops; to gardening; to fundraising support.

Enjoy the satisfaction of knowing that your time and support is enabling patients and families to receive the care they need.

Volunteers have been involved with Wirral Hospice right from the very beginning, giving their commitment, skills and energy to support our work with patients, their carers and families. You can make a real difference by joining our team of 500 volunteers. We have opportunities based at the hospice and in the community.

Volunteers are usually aged 16 and above. For most volunteering opportunities you do not require particular skills or qualifications as we will give support and training wherever necessary. An enthusiasm for hospice care and a willingness to try new things are often more important.

People from all walks of life and all ages volunteer for us. If you have the time and skills to make a difference by volunteering, please contact Phil or Lucy at volunteering@wirralhospice.org or call 0151 334 2778 ask for volunteer services and tell us how you can help.