Governance Support Admin Volunteer/s

Department: Governance & Facilities Management
Days & Frequency: Mon to Thu – 10-1pm or 1-3pm

Overview of role:

To provide administrative support to the Governance and Facilities management services, ensuring accurate record keeping and timely input of information across various Computer based systems.

Activities you will be involved in:

• Supporting the implementation of digital systems in both governance, facilities and other support service areas of the hospice.
• Quality data collection and data entry.
• Improving the quality and effectiveness of hospice support services.
• Supporting the health, safety and wellbeing of our patients and our workforce.
• Maintaining and developing the use of our electronic governance system, Vantage.

What we are looking for:

• Able to work as part of a team or on own initiative with flexibility.
• Good IT skills and competent in use of Office 365 systems, such as OneDrive word, excel and outlook.
• Good communication and numeracy skills.
• High level accuracy and attention to detail.
• Able to communicate effectively and efficiently in a busy office environment.
• Compassionate, calm, confident, friendly and approachable, with good customer service skills.
• Understanding of confidentiality and respectful of boundaries.

Time commitment:

• We are looking for volunteers able to commit to a minimum of one half day shift per week.

Anything else you need to know:

• Voluntary post subject to disclosure at standard level through DBS.
• Volunteers are required to maintain confidentiality around patient and hospice information.
• We welcome volunteers aged 16 and above.
• Training will be provided.