Cookie Policy

Our website:
This website is managed by Wirral Hospice St John’s with various departments of the Hospice involved in certain aspects of the site’s operations, such as producing material for inclusion.

All departments of the hospice are obliged to adhere to the Hospice’s “Code of Conduct for handling personal identifiable information” as well as other standards for the protection of information. This website is therefore subject to those strict safeguards.

There are various facilities within which allows you to type in information and submit it to the Hospice e.g.

You should be aware that when you submit information it is not encrypted, nor is it subject to special security measures. Therefore, it is possible that your information may be intercepted by somebody on the internet who may be intent on doing so and, therefore, the Hospice recommends that you do not include in any such correspondence any details which you would consider confidential.

Payments received on this website are processed securely through an external Worldpay webpage, your payment details are not stored on this website and are processed securely through Worldpay. 

In order to monitor usage, our computer systems log the IP addresses of computers from which people visit the website. These IP addresses are stored securely for a certain time and are accessible exclusively to authorised technical staff appointed by Wirral Hospice St John’s. They may be reported upon as a set of data which produces reports about how much the site is used by the general public. IP addresses do not allow us to trace your identity. The most detail available to us from an IP addresses is the name of the Internet Service Provider which owns it.

Like most websites, we use 'cookies' to help us make our site and the way you use it better. Cookies mean that a website will remember you. They're small text files that sites transfer to your computer (or phone or tablet). They make interacting with a website faster and easier, for example by automatically filling your name and address in text fields.

In addition, the type of device you're using to access our website or apps, and the settings on that device may provide us with information about your device, including what type of device it is, what specific device you have, what operating system you're using, what your device settings are, and why a crash has happened. Your device manufacturer or operating system provider will have more details about what information your device makes available to us.

Our website uses a cookie for Google Analytics. It does not capture or store personal information, but merely logs the user's IP address which is automatically recognised by the web server. This is used to record the number of visitors to our site and volumes of usage. For more information about Google Analytics visit the Google Analytics website.

If you do not wish to accept cookies on to your machine you can disable them by adjusting the settings on your browser. However, this will affect the functionality of Wirral Hospice’s website. Find out more about cookies, including how to turn them off on You can also read our full Cookie Policy here.

Otherwise, this site neither collects nor stores any personal identifiable information relating to you.

page was last updated 24.05.18