Care Quality Commission

Wirral Hospice St John’s is regulated, monitored and inspected by the Care Quality Commission (CQC)

CQC is the independent body that regulates all health and social care service organisations in England against a series of standards and publishes the findings of their inspections, including performance ratings, to help people choose care.

As a hospice, we work closely with the CQC to demonstrate our compliance with these standards, ensuring that the healthcare that Wirral Hospice provides is safe, effective, compassionate and high quality.

We are very proud that following our most recent inspections, Wirral Hospice received a Good rating across all five CQC standards:

• Safe
• Effective
• Caring
• Responsive
• and Well Led

This means that the people who use Wirral Hospice St John’s services can be assured of receiving high quality and safe care.

The findings of Wirral Hospice St John’s most recent CQC inspection can be read in detail here.

Our rating is displayed on notice boards in our main reception and around the hospice. The detailed report is on the Care Quality Commission website or can be obtained from our Clinical Managers, Chief Executive & Senior Leadership Team.

If you would like to speak with a senior member of staff about any aspect of our care, please email info@wirralhospice.org with your contact details and someone will be in touch.