Quality Care

Wirral Hospice is a registered provider of healthcare under the Care Quality Commission (CQC) Health and Social Care Act 2008 Regulations 2010.

The findings of our most recent CQC inspection can be downloaded here, are displayed on notice board at main reception and around the Hospice, are online on the Care Quality Commission website or can be obtained from our Clinical Managers, any member of our Senior Management Team or from our Chief Executive.

We are very proud that we have met all the essential CQC standards upon all occasions with no conditions. This means that people who use the services of Wirral Hospice St John’s are experiencing the outcomes relating to all the quality and safety essential standards.

We are regulated, monitored and inspected by the Care Quality Commission (CQC) to ensure we meet fundamental standards of quality and safety in the care that we provide. As a Hospice, we collect evidence to demonstrate our compliance with these standards.

The Care Quality Commission (CQC) is the independent body that regulates all health and social care service organisations in England and publishes the findings of their inspections, including performance ratings, to help people choose care.

The CQC makes sure the healthcare that Wirral Hospice provides is safe, effective, compassionate and high-quality.

Wirral Hospice is currently registered with the CQC to provide:

  • Treatment of disease, disorder or injury
  • Diagnostic and Screening procedures

CQC inspections are unannounced. As part of the CQC inspection regime, each organisation will be asked if their services are:

  • safe?
  • effective?
  • caring?
  • responsive to people’s needs?
  • well-led?

During an inspection, the CQC review the information and arrangements we have in place at Wirral Hospice to better understand the care, treatment and support that is available to our patients, carers and families, and to ensure that our systems support the choices available to those we care for. They also observe how patients, carers and families are being cared for and talk to patients, carers and staff and to other people who use our services.

When the CQC have performed previous unannounced inspections, we are very proud that we have met the standards upon all occasions with no conditions. This means that people who use the services of Wirral Hospice St John’s are experiencing the outcomes relating to all the quality and safety essential standards.

News and Stories

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Wirral Palliative Care Education Hub Launch
22/06/2022 in hospice news Wirral Hospice
In collaboration with Wirral University Teaching Hospital NHS Foundation Trust (WUTH Arrowe…
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A Summer of Care for a Cuppa
10/06/2022 in Events Fundraising Hospice Heroes Wirral Hospice
Whenever you decide it’s a good time for your Care for a…
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Thank You to our Wirral Coastal Walkers
05/05/2022 in Charity Challenge Events Fundraising Hospice Heroes Wirral Hospice
On Sunday 22nd May, following a gap of two years, our Wirral…
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Meet Kath: A Wirral Hospice volunteer since day one
20/04/2022 in Hospice Heroes Volunteering Volunteers Wirral Hospice
Kath Kenyon is a delightful lady. The perfect volunteer. Helpful, committed, thoughtful,…
Read More
Post Image
Wirral Palliative Care Education Hub Launch
22/06/2022 in hospice news Wirral Hospice
In collaboration with Wirral University Teaching Hospital NHS Foundation Trust (WUTH Arrowe…
Read More
Post Image
A Summer of Care for a Cuppa
10/06/2022 in Events Fundraising Hospice Heroes Wirral Hospice
Whenever you decide it’s a good time for your Care for a…
Read More
Post Image
Thank You to our Wirral Coastal Walkers
05/05/2022 in Charity Challenge Events Fundraising Hospice Heroes Wirral Hospice
On Sunday 22nd May, following a gap of two years, our Wirral…
Read More
Post Image
Meet Kath: A Wirral Hospice volunteer since day one
20/04/2022 in Hospice Heroes Volunteering Volunteers Wirral Hospice
Kath Kenyon is a delightful lady. The perfect volunteer. Helpful, committed, thoughtful,…
Read More