Who to inform

When someone has died, there are several organisations that need to know.

Our Hospice will inform the GP of the person who has died.

The ‘Tell Us Once service offered by Wirral Council allows you to report the death once and they then do the rest on your behalf, for example by giving the information to the Department for Work and Pensions who will then pass it onto a number of other government departments and council services.

Once you’ve registered the death, the Registrar will explain how to use the service.

The list below is a guide to the organisations you may need to contact; it is not a definitive list and you may need to contact other people depending on your loved one’s and your own individual circumstances:-

  1. Banks, building societies, mortgage companies, credit card/store card companies, National Savings, pension and/or insurance providers, and other financial organisations
  2. Employer, Pension Service or JobCentre Plus
  3. Health care providers to cancel any outstanding hospital, dental or other health related appointments
  4. Agencies providing care such as Social Services, home carers, Meals on Wheels and day centres
  5. Solicitor and/or Citizens’ Advice Bureau if there are any legal issues or questions about the estate
  6. Housing association/landlord
  7. Gas, electric, water, TV, internet, telephone, mobile phone, other service and utilities suppliers
  8. Insurance companies
  9. HM Revenue and Customs (HMRC) to deal with tax, and cancel benefits including Child Benefit payments (if applicable)
  10. Department for Work and Pensions (DWP) to cancel benefits, e.g. Income Support
  11. Passport Office
  12. Driver and Vehicle Licensing Agency (DVLA)
  13. Wirral Council to cancel Housing Benefit, Council Tax Benefit and a Blue Badge and to inform the Council’s housing services and electoral registration

Benefits may also be available following your bereavement. Please contact Wirral Council on Tel: 0151 606 2000 or click here to see more information on their website.

Patient, Family & Carer Information