Outpatients provide supportive care to help patients to remain at home and enjoy a good quality of life wherever possible.

Appointments are for patients, under the care of the primary health care teams, to be assessed and access our extensive range of specialist palliative care.

What to expect

We recognise that being referred to the Hospice may make you apprehensive and we will do everything we can to reassure you and set you at ease.

  1. You may find the short film about the experiences of our patients, their carers and their families helpful to watch before your appointment. Click here to watch
  2. You will receive an appointments letter and a follow-up phone call to confirm you able to attend
  3. You are very welcome to bring your carer, a family member or friend with you
  4. For your appointment, free parking is available in Car Park 1 directly outside the Outpatients Department entrance
  5. Our volunteer receptionists will welcome you on your arrival
  6. You can expect to be here for an 1½ hour appointment with one of our Hospice Consultants in palliative care who will undertake a thorough medical assessment. It would be helpful if you can bring a list of your medications with you
  7. You will be able to talk to us about any queries, problems and issues that you, might have and, with your permission, so will your carer and relatives
  8. Expect to discuss your concerns, thoughts, feelings and goals
  9. To help you know who will be looking after you please click here
  10. You may be referred for other Hospice or community care to support your individual needs

If you are unable to attend for your appointment for whatever reason, please let us know as soon as possible.

Please note: Our Hospice has a ‘No Smoking’ policy but a patients’ smoking room is available in our Inpatients Ward for those patients who specifically request its use.

 Click here to download the Outpatients Department Leaflet

Patient, Family & Carer Information